Refund and Cancellation Policy

Effective Date: 3rd March, 2026

Loreto Convent operates the website www.loretofees.co.in (the "Site") to manage student data, facilitate fee payments, and provide school-related services. This Refund and Cancellation Policy outlines the terms for refunds and cancellations related to payments made through the Site for school fees, programs, or events. By using the Site, you agree to this policy.

1. Scope of This Policy

This policy applies to payments made through the Site for:

  • Tuition and other mandatory school fees.
  • Extracurricular activities, clubs, or sports programs.
  • School events, such as field trips, performances, or fundraisers.
  • Other optional services or programs offered by Loreto Convent.

2. General Refund Policy

Loreto Convent has no refund policy. Hence parents are requested to be careful while paying any fee for their ward/child.

3. Fee Payments

  • All fee payments are final and non-refundable.
  • Payments must be completed as per the schedule provided by the school.

4. Third-Party Payment Processors

  • Payments are processed through third-party platforms.
  • Any processing fees charged by third parties are non-refundable unless the error is attributable to the school.

5. Cancellations

  • Payment cancellations are not permitted once the transaction is processed.
  • For errors during payment, please contact the school immediately.

6. Exceptions and Force Majeure

  • Loreto Convent reserves the right to deny refunds for reasons outside our control, including but not limited to natural disasters, government orders, or other force majeure events.

7. Changes to the Policy

Loreto Convent reserves the right to amend this policy as needed. Updates will be posted on our website, and continued use of the website indicates acceptance of the revised policy.

8. Contact Information

For questions or concerns related to this policy, please reach out to us at:

Email: shillongacct@loreto.in

Phone: 9774401209